Overview:

This session gives HR professionals, managers, and compliance leaders the tools to confront toxic workplace behavior head-on, without losing legal footing in the process. Participants will learn how to distinguish toxic conduct from ordinary performance issues, apply progressive discipline frameworks calibrated for toxicity, and produce documentation that is thorough, objective, and defensible.

The session also covers how to run disciplinary meetings that de-escalate rather than inflame, and how to handle the appeals and retaliation concerns that often follow. Real case illustrations and ready-to-use sample forms give attendees practical tools they can apply the next time a difficult situation lands on their desk.

Why should you Attend:
One inconsistent write-up, one poorly worded warning letter, or one disciplinary meeting handled the wrong way can unravel months of careful management and expose your organization to a costly legal claim. Are your current documentation habits strong enough to survive a wrongful termination lawsuit or an EEOC complaint? This session equips you to handle toxic behavior with confidence, consistency, and the kind of paper trail that protects both your people and your organization.

Areas Covered in the Session:

• Recognizing toxic behavior patterns and their organizational impact
• Building a progressive discipline framework suited to toxicity, not just poor performance
• Documentation standards that hold up as legal safeguards
• Running disciplinary conversations that stay respectful and effective
• De-escalation and conflict resolution techniques for high-tension moments
• Managing appeals and protecting against retaliation claims
• Sample forms and real-world case studies to anchor the concepts

• HR and Management Students
• HR Professionals
• Managers and Supervisors
• Senior Managers
• Compliance Officers
• Legal Advisors